Accelerate QA process on your on way. Customized evaluation form, use smart playback feature and AI transcription to get more outcome.
Forteage automated voice AI analyze 100% of calls, obtain a call score and labels based on pre-defined criterias.
Our team are ready to talk about your problems and offer customized solution for you.
At the moment Forteage supports English and Persian languages. If you need Forteage for another language, let us know!
In the beginning, the accuracy of call analysis is about 80%. But, as you use more, the Forteage will become accurate.
All customer data, including voice and text, is encrypted using SSL. If you need, Forteage can provide on-premise solution for you.
Forteage evaluates calls without listening to every minute of them. It takes just seconds to analyze a call.